Last Updated: 4 September 2018
By using our Service, you agree to our collection and use of personal data in accordance with this policy.
Who is responsible for your personal data?
Tremo Limited is responsible for your personal data. You can reach us via email at email@example.com or via post at:
1a Accommodation Road
London, United Kingdom
When do we collect your personal data?
We collect your personal data when you place an order on our website. We also collect personal data from you when you communicate with us via email or subscribe to our mailing list. In addition, we collect your personal data when you visit our website, provide us with your Instagram username, participate in our contests or surveys and/or register for an account on our Service.
Cookies and Other Tools
To help us operate our Service, we use “cookies,” which are small files that we store on your browser or device that identify you as a unique user and gather data about you. Cookies allow us, among other things, to recognise your browser or device, tell us how and when you visited pages and used features in our Service and make your experience using our Service more personal.
In addition to cookies, we may also use other common data gathering tools,such as web beacons and embedded web links.
What data do we collect and use?
We may ask you to provide us with certain personal data that we may use to contact or to identify you, and help make your experience using our Service more personal. This personal data may include, but is not limited to, your name, your address, your email address, your telephone number and other contact information, photos, data required in order for us to process payments, including credit/debit card numbers, and other personal information, such as your preferences, passwords for our password-protected services and other similar personal data.
We do not knowingly collect personal data from, or target our service at, people under the age of 18.
We may collect anonymous information, such as the language you use, your regional location and your device identifier, from you and from all of the users of our Service, regardless of how you use our Service. We do not use such anonymous information in connection with your identity or to identify you.
How will we communicate with you?
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Why do we process your personal data?
We process your personal data in order to:
- Process the orders that you place through our Service;
- Manage your relationship with us;
- Enhance our marketing efforts;
- Operate our website;
- Operate our software; and
- Comply with our record keeping and other obligations.
In addition, we use anonymous information to track lots of information relating to the use of our website. For example, we track the total number of users on our website, the number of users on each page of our website, which countries the users of our website are located in, and other aspects of users’ behaviour on our website.
What rights do we have to process your personal data?
Our rights to process your personal data depends on the reason(s) or purpose(s) we have for processing of your personal data. When we process your personal data, we do so for one or more of the following reasons/purposes:
- To meet our obligations under (1) your customer contract, or in order to take steps prior to entering into such contract with you, or (2) our other contracts;
- To comply with a legal obligation, such as record-keeping or other regulatory obligations;
- To protect your vital interests or the vital interests of another natural person; or
- To further our legitimate interests or those of any third party recipients that receive your personal data, provided that such interests are not outweighed by your interests or rights.
Our legitimate interests include our legitimate commercial interests. In furtherance of such interests, we may process your personal data to (1) comply with applicable laws and regulations, (2) record-keep effectively, (3) engage in marketing or branding activities (not including our general marketing emails, which we only send to those who have given us their active consent), (4) carry out our contractual obligations, including our customer contract with you, (5) manage our relationship with you, including, but not limited to, sending you customer-specific confirmations and/or reminders regarding your account with us, and (6) improve our business processes.
Will we share your personal data with anyone?
In order for us to comply with our legal obligations, to improve our Service, to provide the Service on our behalf or to assist us in analyzing how our Service is used, we may share some of your personal data with third party service providers. Such service providers may include:
- Governmental authorities and agencies;
- IT, logistics, manufacturing, delivery, communication and accounting service providers; and
- Other third parties in connection with the legal claims.
In addition, we may share anonymous data with our affiliates, agents and business partners, and to other third parties, for business purposes. One such third party is Google Analytics, which collects, monitors and analyzes this type of information in order to increase our Service's functionality.
Will we transfer your personal data to any countries outside the European Union?
Our company in based in the United Kingdom and our operations are located in the United Kingdom and Spain. In accordance with GDPR, we may transfer your personal data to countries outside the European Union (so-called third countries) if required for a legitimate business purpose.
How long will we retain your data for?
If you have not logged into your account for three years, your personal data and any photos may either be erased, anonymised, or transferred to an archive used for tax, anti-fraud, historical, scientific or statistical purposes and other similar purposes.
How do we protect your personal data?
In order to protect your personal data and keep it confidential, we have adopted a data protection policy and implemented various security measures in accordance with GDPR, including, but not limited to, the use 256-bit SSL encryption, which means your interaction with us through our website is private, the ability to restore and access personal data in the event of a technical issue and a process for regularly evaluating our security measures.
What rights do you have under GDPR?
Under GDPR, If you are an EU citizen or non-EU national residing in the EU, subject to certain conditions, you have a number of rights relating to your personal data. Your rights are:
- The right of access to your data that we hold;
- The right of data portability;
- The right to have data held by us corrected if it is incorrect;
- The right to have us stop processing, or to object to us processing, your data;
- The right to have us erase your data; and
- The right to lodge a complaint with a competent data protection supervisory authority.
1a Accommodation Road
London, United Kingdom
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We accept no responsibility for any loss or damage that may arise from your use of any such third party website.
If you have any questions, please contact us at firstname.lastname@example.org